FAQs

One-Stop Payroll FAQs

1. What are the key objectives of the One-Stop Payroll initiative?
   The main goals of the One-Stop Payroll initiative are to make payroll and employment-related regulatory requirements easier and more consistent for businesses using payroll software, thereby reducing administrative overheads. By integrating these payroll and employment-related regulatory requirements seamlessly into a single, convenient “one-stop” platform within the payroll software’s existing systems, the initiative aims to boost operational efficiency and help businesses and employers manage payroll more effectively.

   
   

2. How will the One-Stop Payroll initiative benefit businesses and employers?
   The One-Stop Payroll initiative simplifies the process by integrating core filing obligations within the payroll software that businesses already use, reducing the time and effort needed to meet regulatory obligations. This also helps to ensure greater accuracy and reduces the need for businesses and employers to reach out to agencies for assistance. Additionally, it enables easy compliance and has the potential to streamline filing frequencies to agencies in the long term.

   
   

3. What is the product in the One-Stop Payroll initiative?
   The following submission APIs found on GovTech’s centralised APEX platform are available to software developers and partners for integration in their payroll software:
   

   Product (1)	CPFB’s CPF Contributions API
   Overview	Businesses/Employers are required to submit monthly CPF contributions (and other data) to CPFB. This API enables them to make such submissions direct from payroll software.
   Scope	CPF Contribution Details
   Filing Frequency	Monthly submission* *The due date for CPF contributions is on the last day of the calendar month. Enforcement action would be taken against businesses/employers who fail to pay by the 14th of the following month (or the next working day if the 14th falls on a Saturday, Sunday, or Public Holiday). This includes imposing late payment interest charged at 1.5% per month, commencing from the first day after the due date.

    

   Product (2)	IRAS’ Employment Income API
   Overview	Employers with more than 5 employees are required to submit yearly employment income information electronically to IRAS under the Auto Inclusion Scheme (AIS). This is to automatically include the income in employees’ personal income tax returns. This API enables employers to file required forms under the AIS and send associated data (salary, bonus, CPF, etc.) to IRAS seamlessly.
   Scope	·        Form IR8A ·        Form IR8S ·        Appendix 8A ·        Appendix 8B
   Filing Frequency	Yearly submission by 1 Mar, annually

    

   Product (3)	MOM’s Workforce Statistics API
   Overview	Employers are required under the Statistics Act to report changes in their workforce composition to MOM under the Occupational Employment Dataset (OED), as well as complete quarterly Labour Market Surveys (LMS). This API enables employers to report OED and LMS data directly from their payroll software.
   Scope	·        Occupational Employment Dataset ·        Labour Market Surveys
   Filing Frequency	OED: As and when there are changes LMS: Quarterly

4. Will the One-Stop Payroll initiative be accessible to all types of businesses?
   Yes, the One-Stop Payroll initiative is designed to serve businesses of all sizes and industries. Regardless of the size of your enterprise - be it small, medium, or large, the initiative aims to offer a unified platform that fulfils all your payroll needs. The platform will be scalable and adaptable to fit different business requirements.

   
   

5. How will the security and confidentiality of payroll data be ensured within the One-Stop Payroll initiative?
   Keeping your payroll data secure and confidential is a top priority within the One-Stop Payroll initiative. The agencies follow strong data protection measures and industry best practices to protect sensitive payroll information. This includes using encryption, access controls, and complying with data privacy regulations to ensure that your payroll data is safe and secure. Furthermore, agencies will consider the necessary data security measures and volume constraints during transmission and provide technical support to software developers and partners involved in the initiative.

   
   

6. What are the key milestones and timelines for the implementation of the One -Stop Payroll initiative?
   The One-Stop Payroll initiative is rolled out in stages, with a soft launch of the One-Stop Payroll microsite in Aug 2024, followed by an official launch through collaborations with partners and Trade Associations & Chambers (TACs) later in Q4 2024. Further updates and developments will be communicated via the microsite.

   
   

7. How can businesses and employers stay informed about the latest developments and updates related to the One-Stop Payroll initiative?
   Businesses and employers can stay updated on the latest developments and updates about the One-Stop Payroll initiative through official communication channels, such as government announcements, dedicated websites, and information sessions. Regular updates and resources will be made available to ensure stakeholders are well-informed about the initiative's progress and features.

   
   

8. Will there be support and resources available to assist businesses in transitioning to the One-Stop Payroll initiative?
   Yes, you may refer to the linked onboarding guides for Software Developers and Businesses or Employers. More support and resources are also available in the Resource Room.

   
   

9. Are there grants or incentives available to businesses for participating in the One-Stop Payroll initiative?
   Businesses can explore the Productivity Solutions Grant (PSG), which supports local companies in enhancing productivity and automating processes through IT solutions and equipment. For more information on the Productivity Solutions Grant (PSG), please visit Enterprise Singapore’s website.

   
   

10. How can businesses provide feedback or suggestions for the improvement of the One-Stop Payroll initiative?
    Businesses can send us feedback or suggestions by filling in the online form.

    
    

11. Who can businesses contact for further inquiries about the One-Stop Payroll initiative?
    For further inquiries about the One-Stop Payroll initiative, businesses can get in touch with the One-Stop Payroll Agencies here.